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Southern Company Supervisor, IT Infrastructure in Atlanta, Georgia

Supervisor, IT Infrastructure

Description

JOB SUMMARY

This position is responsible for providing leadership and management for the OT (Operational Technology) Systems and Compliance department. Where the Power Delivery organizations across Southern Company’s affiliates request technology services from the Technology Organization to implement, manage and support infrastructure for their OT systems and applications, this department is responsible for providing those infrastructure services. The department is also responsible for the NERC CIP and Separation Protocol compliance for the infrastructure that they manage. The systems infrastructure managed by the department includes but is not limited to the following:

  • Windows Servers and Active Directory Domain Infrastructure

  • Linux Servers

  • Storage Systems

  • Virtual Server Infrastructure

  • Web Proxy Servers

  • Citrix Remote Access

This position will be responsible for advancing the organization toward a vision that includes the following:

  • Trust, credibility and strong personal relationships define our partnership with OT business partners and Operations Compliance

  • Identify and implement optimizations with existing processes and tools for compliance and systems management

  • Engagement in providing input on the development of future NERC Compliance standards at a company and industry level and ensuring that Infrastructure Services is prepared for compliance with any new standards well in advance of the required compliance date

  • Developing the skillsets and components for managing the infrastructure so that the OT Systems and Compliance team becomes increasingly self-sufficient

The OT Systems and Compliance leader reports to the Manager of Power Delivery Specialized Infrastructure and is responsible for approximately 7 IT professionals primarily located in Atlanta and Birmingham.

Job Requirements

  • Works closely with OT business partners across Southern Company affiliates on providing the infrastructure services they need as well as to ensure compliance with NERC CIP requirements for TO-managed assets..

  • Partners with leaders in Infrastructure Solutions and Computing Services, to ensure that infrastructure process and technology resources are aligned to current and future needs of the business and that the appropriate consulting resources from IS are available to help support the OT Systems infrastructure.

  • Partners very closely with Operations Compliance on our NERC CIP compliance program.

  • Ownership of NERC CIP compliance program and seeks ways to optimize and automate our compliance program to ensure a complete and auditable set of procedures and controls.

  • Partners with the Power Delivery application portfolio managers to ensure that we provide the infrastructure needed to support the OT applications

  • Drives and manages continuous improvement of organizational responsibilities.

  • Identify and resolve obstacles that prevent the organization from being as effective as it can be

  • Applies strong leadership and broad, strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and business enabler.

  • Drives innovation and leverages technology to create value.

  • Establishes and maintains excellent working relationships and partnerships with leadership throughout the enterprise, industry peers and groups, government entities and external vendors and suppliers.

  • Provides leadership for initiatives that improve and optimize infrastructure processes and technologies.

  • Supports the delivery of infrastructure solutions that are common where possible and custom where it counts.

  • Consults with business partners on matters related to the use and implementation of infrastructure processes and technologies.

  • Enforces appropriate IT policies, best practices, processes, systems and technology portfolio and lifecycle management, and program and project management.

  • Assesses the impact of infrastructure changes and quantifies the risk in order to ensure the appropriate business decisions are made.

  • Acts as a student of the business, technology and compliance requirements, anticipating futures needs and directional shifts in both technology and energy industries.

  • Continuously monitors and evaluates the operating model and supporting organizational design to identify efficiencies and synergies and ensure efficient resource allocation.

  • Creates an organizational budget and manages financial performance.

  • Hires, develops, rewards and retains a highly qualified and diverse team.

  • Creates an environment that fosters accountability, innovation and engagement at all levels.

  • Establishes him/herself as a thought leader and integral part of the Infrastructure Services leadership team.

Education

  • Degree required; BS/BA in Computer Science, Engineering or a related field.

Experience and Knowledge

  • Prior experience in a management or supervisory position is strongly desired but not required. However, proven experience successfully leading teams is required.

  • Substantial knowledge of information technology and technology environments, in one or more of the following areas:, servers, server virtualization, storage, application integration and/or cybersecurity.

Skills

  • Ability to equip the organization with the appropriate technology, skills and processes to support the transforming industry and business.

  • Exhibits transformational leadership skills with a proven track record of challenging the status quo. Ability to lead and manage through change. Should be recognized as a change agent.

  • Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, as well as with vendors/suppliers.

  • Team player with a collaborative approach to drive solutions for the good of Southern Company.

  • Proven ability to drive efficiency through effective technology management, rationalization and simplification of the company’s technology portfolio, processes, systems and projects.

  • Ability to operate successfully in a regulated environment with an understanding and appreciation of risk, compliance, corporate policy and procedures, internal controls and regulatory requirements.

  • The ability to interpret financial reports, estimate costs, build and manage an organizational budget and apply sound business and financial principles.

  • Ability to attract top talent and build high-performing teams. Demonstrated ability to lead, motivate and develop employees. Recognized as an outstanding people manager with the ability to delegate responsibility effectively.

  • Excellent verbal and written communication skills.

  • Excellent customer service skills that exhibit initiative and follow-through to meet customer commitments.

  • Demonstrated critical, independent thinking; demonstrated ability to conceive and present creative solutions.

  • Flexible, can work under stress with changing direction and with minimal supervision.

  • Self-motivated, takes initiative, is proactive, and habitually removes obstacles for success.

#LI

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company at http://www.southerncompany.com/ (NYSE: SO at http://investor.southerncompany.com/stockquote.cfm ) is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns Alabama Power, Georgia Power, Gulf Power, Mississippi Power, Southern Nuclear, Southern Power, SouthernLINC Wireless and Southern Telecom. Southern Company also has a growing competitive generation company. Southern Company brands are known for excellent customer service, high reliability and retail electric prices below the national average. Southern Company is consistently listed among the top U.S. electric service providers in customer satisfaction by the American Customer Satisfaction Index (ACSI).

We offer a competitive compensation package. Equal Opportunity Employer.

Job Field: Information Technology

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Other Locations: Georgia-Metro Atlanta-Atlanta

Job Type: Standard

Travel (Up to...): No

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2008992

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