Southern Company Systems Analyst in Atlanta, Georgia
The Systems Analyst will serve as a SME for enterprise search and external search engines. The Systems Analyst must be comfortable presenting technology to varying audiences, analytically minded, customer focused and driven to improve the search experience across the enterprise. The Systems Analyst must have the ability to work in a team environment with other highly skilled geographically dispersed professionals. This position will be responsible for promotion, education and support of the Microsoft 365 enterprise search experience, Searchblox (external search) and integrations with content sources. The position will be hired at a grade 4 or 5 depending on experience.
The position will support key services and advance strategic initiatives for Productivity Technologies through:
Performing demos, training and consulting for large and small audiences
Becoming the SME on search best practices, use cases and upcoming features
Management of enterprise search feature deployment
Providing support for business partners needs with bookmarks, content visibility and problem resolution
Transferring knowledge through documentation, communication, and training, thus enabling the TO Service Desk and Field Support teams to support the enterprise
Engage with Microsoft Lighthouse program representatives to represent our interests and concerns with M365 search
Supporting corporate communications initiatives with external search
Develop an understanding on how business partners use search and gather feedback on new features
Ability to explain technical concepts to non-technical users
Familiarity with basic programming principals
Continuous learner who is passionate about learning new about technologies
Self-motivated, Self-directed with strong communication skills
Ability to grown into the role of product roadmap owner for Enterprise Search\search technologies
Non-Technical Skills Required
Excellent communication skills (both oral and written) as well as technical writing
Works well on a geographically dispersed team
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Flexible: can work under stress with changing direction and with minimal supervision
Self-motivated, takes initiative, owns problems and has strong personal initiative
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
Will travel as needed (<20%)
Excellent organizational skills and attention to detail
Ability to prioritize and handle multiple shifting priorities
Exhibit “Southern Style” attributes in all business interactions
Education and Experience Requirements
4-yr bachelor’s degree in a computing or engineering field is strongly desired. Consideration will be given to highly qualified candidates who are currently enrolled in college, have demonstrated positive progress in their studies, and are expected to graduate with a 4-yr bachelor’s degree in less than two years.
Minimum of 5 years of experience in an IT related field.
Consulting background desired
Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Information Technology
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Services
Other Locations: District of Columbia-Washington Area-Washington, Mississippi-Coastal Area-Gulfport, Illinois-Metro Chicago-Naperville, Alabama-Metro Birmingham/Eastern AL-Birmingham
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Washington Office - 601 Pennsylvania Ave. (601 WASHINGTON)
601 Pennsylvania Ave.
NW Suite 800
MPC Corporate Headquarters - 2992 West Beach Blvd (2992GULFPORT)
2992 West Beach Blvd
G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)
1844 W Ferry Rd.
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Req ID: SCS2009802