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Southern Company Telecom Analyst, Specialist (Long Haul Fiber) in Birmingham, Alabama

Telecom Analyst, Specialist (Long Haul Fiber)


Telecom Analyst (Long-Haul Fiber)


This position works closely with the Field Operations (FO) Supervisors, Electricians/Technicians, Power Delivery, Contractors, and fiber asset owners. Primary responsibilities include, but are not limited to, Company Owned and Maintained (COAM) and Joint-Venture Party (JVP) Long-Haul fiber projects and operational support activities.

The incumbent will be responsible for fiber optic 2 nd level operational and maintenance support to field technicians in areas related to advanced troubleshooting, coordination of major repairs, documentation, and the facilitation of relevant training.

The incumbent will prioritize their organization’s daily project workload with minimal oversight while effectively interfacing with multiple parties, FO Electricians/Technicians, Project Managers, Power Delivery Engineering, Telecommunications Engineering, support groups, external vendors, business partners, and others as required.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )

Education & Experience:

  • A two-year degree in electronics technology or equivalent experience in the telecommunications field is required.

  • Two to four years of experience in a similar role or experience in Telecommunications Electrician/Field Operations Technician roles are preferred.

  • A proven track record in delivering problem resolutions and project implementations.

  • Experience with fusion and mechanical splicing of various fiber optic types and wavelengths.

  • Experience with fiber optic cable prep, installation, and maintenance methodologies for single-mode and multi-mode fiber cables and assemblies.

  • Experience installing, maintaining, and supporting fiber-optic termination panels and splice enclosure assemblies.

  • Experience with fiber optic testing and troubleshooting using Optical Time-Domain Reflectometers (OTDRs), Power Meters, Light Sources, Fiber Scopes, etc.

  • Experience with Outside Plant (OSP) field engineering, documentation, and labeling standards.

Technical & Leadership Competencies:

  • Working knowledge of fiber optics (optronics and cables) and ancillary systems (DC/AC power systems, surge protection, grounding, physical facilities, etc.).

  • Working knowledge of Optical Ground Wire (OPGW) safety, installation, maintenance, and restoration methodologies. Experience working with and providing oversight for company and contracted Power Delivery crews providing powerline and support.

  • Solid technical understanding of Southern Company’s telecommunications network, data network, and other major systems that utilize the company’s telecommunications infrastructure.

  • Ability to engineer fiber network moves, adds, and changes from an FO perspective.

  • Ability to work independently and coordinate project tasks for employees, vendors, contractors, customers, and partners while maintaining project commitments.

  • Ability to lead a team, coordinating various workgroups to drive complex problem resolution in a timely and efficient manner.

  • Achieves business, organization, and departmental goals and strategies while ensuring compliance with Sarbanes-Oxley rules and regulations.

General Competencies:

  • General knowledge of Southern Company’s core business.

  • General knowledge of information technologies and infrastructure components used by the company’s Technology Organization.

  • Knowledge of state-of-the-art telecommunications equipment, facilities, troubleshooting techniques, and concepts.

  • Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.

  • Ability to negotiate with and influence internal and external partners.

  • Ability to build relationships and work in a team atmosphere.

  • Ability to provide and accept feedback.

  • Must demonstrate Southern Style with emphasis on leadership and planning.

  • Available for travel and after-hours, weekend, and holiday work.

    Physical Demands & Work Environment:

The physical demands and work environment characteristics described here represent those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Telecommunication Analysts must have the ability to drive long distances, travel overnight, be subject to 24x7x365 call outs, work shifts greater than 8 hours, lift/carry items up to approximately 50 pounds, climb stairs/ladders, and work in areas requiring specific safety measures such as radio transmission sites, fiber optic transmission sites, power plants, substations, transmission right-of-ways, and other remote locations.


This is a hybrid position. The person in this position must live in the Eastern, Western, or Birmingham Alabama Division territory.


Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 50 % of the Time

Work Location(s):

APC - Service Bldg. Bham Div - 1200 6th Ave North (1200BIRMINGHAM)

1200 6th Ave North

Birmingham, 35203

Req ID: SCS2011124